Phone : 021-788-3043 | Email: power@msolarpower.co.za

Support Solax X1 & X3 Hybrid

Load Shedding Settings 

During load shedding for clients with SOLAX X1 & X3 Hybrid we recommend setting you inverter to ‘backup mode’. During this mode, your inverter stance will change from self-use mode where 100% of your battery will used before drawing power from the grid to leaving 100%  battery capacity in reserve to provide back up power.

After periods of high load shedding are complete please set your system back to self-use mode.

How to Increase or Decrease your Batteries Reserve Power Limit

In this video we show you the steps to set your batteries minimum grid-tie limit. ie the minimum limit that your batteries will be drained to while tied to the grid (when there is no load shedding).  This portion of your batteries will not be used during your batteries daily cycle but left in reserve for backup power.

How to Restart your inverter if overloaded

In the event that more power is drawn from your SOLAX Hybrid than it can deliver it will shut down to self protect it from damage and display and error showing EPS Overload. If this occurs follow the instructions in the video below to restart your inverter.

If your inverter overloads again we recommend turning off all the breakers in your DB Board except for your lights and restart your system. Once your inverter has restarted bring back one circuit breaker at a time and eliminate the offending high load item.

Typical overload culprits are items with a heater, cooler or motor, ie water boost or borehole pumps.

Inverter WiFi Setup 

The information provided by your SOLAX Cloud App is dependant on your inverter having a connection to your local wifi router.

In the event that there is no data showing on your SOLAX Cloud App or the SOLAX Cloud Web Portal in just the same way as you would need to connect your smartphone or tablet to your wifi network the same needs to be done with your inverter.

If this happens on a frequent basis we recommend installing a LAN Cable and hardwiring your inverter to your network.

Charge your batteries from the grid 

n the event that you find your batteries level low and require to charge them please follow the steps below. Once charged please set your inverters work mode back to backup mode if you require backup priority.

Solax X1 Hybrid User Manual Linked Here

Solax X3 Hybrid User Manual Linked Here